Terms of Use

1.- Right to information   We inform you that this website (https://www. flycovidtestcenter.com) is owned by Arquimea Médical S.L.U., (hereinafter, “Arquimea”), with Tax Identification Number (C.I.F.) B87739587, registered in the Commercial Registry of Madrid, and with registered office at Calle Margarita Salas, 10, 28919, Leganés (Madrid), SPAIN.   Whoever accesses and/or uses this website becomes a USER, and fully accepts each of the following Terms of Use.   The controller for the Services provided on this website and described in this document are:  
  • For the Services provided at the airports of Josep Tarradellas Barcelona-El Prat, Reus and Girona-Costa Brava
ARQUIMEA-IMEGEN 1, UTE, Tax Identification Number: U67741033 Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email: [email protected] Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Instituto de Medicina Genómica S.L.U., Tax Identification Number: B98165723.
  • For the Services provided at the airports of César Manrique-Lanzarote, Fuerteventura, Gran Canaria, La Palma-Mazo, Tenerife Norte-Ciudad de la Laguna and Tenerife Sur
    • ARQUIMEA-IMEGEN 2, UTE, Tax Identification Number: 67741066 Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email: [email protected] Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Instituto de Medicina Genómica S.L.U., Tax Identification Number: B98165723
  • For the Services provided at the airports of Adolfo Suárez Madrid-Barajas, Málaga, Sevilla and Jerez
    • ARQUIMEA-LABGENETICS, UTE, Tax Identification Number: U67788489
Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email:  [email protected]  Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Laboratorio de Genética Clínica, S.L., Tax Identification Number:  B83959833   The User (hereinafter, the “User”) may contact Arquimea and the Temporary Joint Venture through the following email address:  [email protected]   2.- Use of the Website   The User assumes responsibility for the use of the Website. The Website may provide access to a multitude of texts, graphics, drawings, designs, programmes or data, multimedia content, and information (hereinafter, “Content”) belonging to Arquimea or to third parties to which the User may have access.   The User undertakes to make appropriate use of the Content and Services offered through the Website and, without limitation, to refrain from using them to:
  • Engage in activities that are unlawful, illegal or contrary to good faith and public order.
  • Disseminate Content or propaganda of a racist, xenophobic, pornographic or illegal nature, or that supports terrorism or violates human rights.
  • Cause damage to the hardware and software of the Website, its providers or third parties.
  • Introduce or disseminate computer viruses or any other hardware or software that may cause the aforementioned damage.
  • Attempt to access, use and/or manipulate data belonging to the controller, third party providers or other Users.
  • Reproduce, copy, distribute, allow public access through any means of public communication, transform or modify the Content, unless authorised by Arquimea.
  • Delete, conceal or manipulate the Content subject to intellectual or industrial property rights and other data identifying said rights of the controller or third parties, included in the Content, as well as the technical protection devices or any other information mechanisms that may be inserted within the Content.
  • Attempt to access and/or use the email accounts of other Users and modify or manipulate their messages.
The User shall be responsible for the veracity and legality of the information provided through the forms used to access certain Content or Services offered on the Website.   Arquimea reserves the right to investigate and report any of the aforementioned conduct in accordance with the law, as well as to collaborate with the authorities in the investigation of such actions.   For this same reason, we also reserve the right to delete all comments and contributions that violate the respect for human dignity, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or public safety or that, in our opinion, are not suitable for publication. In any case, Arquimea shall not be liable for the opinions of the User expressed through forums, chats, or other participation tools, nor for the use made by Users of any Content included on the Website.   Arquimea may temporarily suspend, without prior notice, access to the Website in order to carry out maintenance, repair, updating or improvement operations. However, whenever circumstances permit, Arquimea shall inform the User, with sufficient time, of the date when the Services are expected to be suspended.   3.- Intellectual Property   All Intellectual Property rights related to the Content of this Website and its graphic design (including, but not limited to, images, sound, audio, video, software, texts, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programmes necessary for its operation, access and use, etc.) are the exclusive property of Arquimea, or of a third party that has authorised its use, and therefore the exclusive rights to use or exploit it belong to Arquimea.   Therefore, and in accordance with the provisions of Royal Legislative Decree 1/1996, of 12 April, which approves the Consolidated Text of the Intellectual Property Law, as well as of Law 17/2001, of 7 December, on Trademarks, and complementary legislation on intellectual and industrial property, the reproduction, transmission, adaptation, translation, distribution, public communication, including making the same available, or any other exploitation and/or modification, total or partial, of any Content included on the Website, without the prior express authorisation of Arquimea, is hereby prohibited.   The User undertakes to respect the intellectual and industrial property rights owned by Arquimea or third parties. They may view the Website’s elements and even print, copy and store them on the hard disk of their computer or on any other physical medium, provided that this is exclusively for their personal and private use. The legitimacy of the intellectual or industrial property rights corresponding to the Content supplied by the Users is the exclusive responsibility of the Users, and therefore the Users undertake to hold Arquimea harmless against any claim by third parties deriving from the illicit use of the Content of the Website.   4.- Privacy policy and data protection   The processing of the data collected shall always be undertaken in accordance with prevailing privacy and data protection legislation, as set forth in the following privacy policy: https://flycovidtestcenter.com/politica-de-privacidad/   5.- Cookies policy   The access and use of this Website may involve the use of cookies. The type and use that is made thereof is explained in our cookies policy: https://flycovidtestcenter.com/politica-de-privacidad/   6.- Payment process   Communication with the payment platform is carried out using encryption protocols that guarantee its security. Arquimea and the Temporary Joint Venture do not access or store any data concerning the credit card or payment method used. Sales to minors under 18 years of age are prohibited. The customer guarantees that they are authorised to use the credit or debit card, or the means used for payment. The terms and conditions of payment are those established by the corresponding payment platform. For card payments, only VISA or MASTERCARD credit cards are accepted. In this case, we guarantee that every transaction made at flycovidtestcenter.com is 100% secure. All operations involving the transmission of personal or banking data are conducted using a secure environment. flycovidtestcenter.com uses an SSL (Secure Socked Layer) communication system. All the information you transmit to us travels encrypted through the network. (If you want further information, please visit our Secure Payment section). Likewise, your credit card details are not recorded in any database, but go directly to the Bank’s POS (Point of Sale Terminal). When paying with a VISA or MASTERCARD, the following information shall always be requested: the card number, the expiry date and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering additional guarantees regarding the security of the transaction.   7.- Exclusion of guarantees and liability   Arquimea declares that it has implemented the necessary controls that, within its possibilities and the state of technology, allow its Website to function properly, as well as ensure the absence of viruses and harmful components. However, Arquimea is not liable for:
  • The continuity and availability of the Content and Services.
  • The absence of errors in the Content or the correction of any defects that may occur.
  • The absence of viruses and/or other harmful components.
  • Damage caused by any person breaching the Website’s security systems.
  8.- Duration and amendment These Terms of Use shall be in force indefinitely, and Arquimea may amend the conditions specified herein, which shall be effective from the time of their publication. Arquimea reserves the right to make the changes it deems appropriate to the Website, such as deleting, adding or modifying both the Content and the Services it provides, as well as the manner in which they are placed or presented. The conditions published at the time the User accesses or uses the Website shall be deemed to be in force. Access to and/or use of the Website shall be understood as acceptance by the User of these Terms of Use and the conditions thereof and, where appropriate, of any changes made thereto.   9.- Hyperlinks In the event that www.flycovidtestcenter.com provides links or hyperlinks to other Internet sites, Arquimea shall not exercise any type of control over these sites and Content. Under no circumstances shall Arquimea assume any liability for the Content or Services accessed through any link belonging to an external website, nor shall it guarantee the technical availability, quality, reliability, accuracy, scope, veracity, validity and constitutionality of any material or information included in any of these hyperlinks or other Internet sites. Users access this Content at their own risk and subject to the terms of use governing these sites. In addition, the inclusion of these external connections shall not imply any kind of association, merger or participation with the connected entities.   10.- Right of exclusion Arquimea reserves the right to deny or withdraw access to the portal and/or the Services offered without prior notice, at its own discretion or at the request of a third party, to those Users who do not comply with these general conditions of use set forth in these Terms of Use.   11.- General information Arquimea shall pursue any breach of the clauses of these Terms of Use, as well as any other misuse of the Website, exercising the civil and criminal actions to which it may be entitled.   12.- Applicable law and jurisdiction The relationship between Arquimea and the User shall be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Madrid.   TERMS AND CONDITIONS FOR THE PROVISION OF PCR TEST SERVICES FOR THE DIAGNOSIS OF COVID-19, ANTIGENS AND ANTIBODIES OF THE DISEASE The controller for the Services provided on this website and described in this document are:  
  • For the Services provided at the airports of Josep Tarradellas Barcelona-El Prat, Reus and Girona-Costa Brava
ARQUIMEA-IMEGEN 1, UTE, Tax Identification Number: U67741033 Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email: [email protected] Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Instituto de Medicina Genómica S.L.U., Tax Identification Number: B98165723.
  • For the Services provided at the airports of César Manrique-Lanzarote, Fuerteventura, Gran Canaria, La Palma-Mazo, Tenerife Norte-Ciudad de la Laguna and Tenerife Sur
    • ARQUIMEA-IMEGEN 2, UTE, Tax Identification Number: 67741066 Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email: [email protected] Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Instituto de Medicina Genómica S.L.U., Tax Identification Number: B98165723
  • For the Services provided at the airports of Adolfo Suárez Madrid-Barajas, Málaga, Sevilla and Jerez
    • ARQUIMEA-LABGENETICS, UTE, Tax Identification Number: U67788489
Registered Office: Calle Margarita Salas, 10, 28919, Leganés (Madrid). Email:  [email protected]  Incorporated by Arquimea Médical S.L.U., Tax Identification Number: B87739587, and Laboratorio de Genética Clínica, S.L., Tax Identification Number:  B83959833   They are hereinafter referred to as the “TEMPORARY JOINT VENTURE”.   General use of the PCR Testing, Rapid Antigen Testing and Rapid Antibody Testing Services (hereinafter, the “Services”): Representations and guarantees for the provision of the Services:
  • That these Services are contracted in a free, legitimate and informed manner, with an understanding of the procedure involved.
  • That the personal data, information and facts disclosed to the Temporary Joint Venture for the provision of these Services are true and accurate.
  • That there is an understanding as to the content and scope of the collection of samples and the entire testing process involved in: PCR, antibodies (rapid test) and antigen (rapid test) tests.
  • That the samples taken from their body for the provision of the Services are solely and exclusively their own, and have been collected in accordance with the instructions provided by the health worker.
  By accepting the Purchase, the Customer declares that they are aware of and accept the following terms and conditions:  
  1. The Services provided by the Temporary Joint Venture
Using our Service, airport users can undergo analytical tests to diagnose the presence of viral RNA of COVID-19 in saliva or nasopharyngeal samples (PCR), diagnostic tests for the presence of viral protein of COVID-19 in saliva or nasopharyngeal samples (antigens), and serological tests indicating the subject’s immune reaction to the COVID-19 virus (antibodies under ELISA or lateral flow cassette). They can then obtain their results the same day the sample is collected.
  1. Appointments
  To undergo the tests, an appointment can be booked via the Website  www.flycovidtestcenter.com or directly at the facilities set up at the selected airport. In certain instances, appointment times may be approximate due to the high flow of people undergoing testing at our centres.
  1. The results of the Services
For rapid antigen or antibody tests, results shall be available within 15-20 minutes, and PCR test results shall be available in less than 12 hours*.   *12 hours is an estimated period for results and may vary depending on the volume of testing at the airport/facility and potential incidents over which the Temporary Joint Venture has no control.
  1. Payment for the Services
When appointments are booked in advance, payment shall be made by card via the Website www.flycovidtestcenter.com. If the Customer visits the established facilities at the selected airport directly, payments can be made by card and in cash.  
  1. Changes and refunds
  • Refunds and changes
Under no circumstances is the price of the Service refundable. In the event of errors exclusively attributable to the provision of the Services, the Customer may arrange a new appointment at no cost before 30 June 2022 and with at least 48 hours’ notice of the new appointment date.
  • Cancellations
The contracted Service can be cancelled up to 48 hours before the appointment. Cancellation of the contracted Service shall not entitle you to a refund; you may change your appointment until 30 June 2022. If the Customer cancels with less than 48 hours’ notice, the contracted Service shall not be reimbursed and they shall not be entitled to reschedule the appointment.
  • Waiver
By paying for the contracted Service, you relinquish your right of waiver and may avail yourself of the provisions of the previous section “Cancellations”, for which you give your express consent to relinquish your right of waiver.  
  1. Liability for damages
If, due to causes not attributable to the Temporary Joint Venture, it is not possible to successfully perform the Service, the parties shall endeavour to find alternative solutions; otherwise, it shall be terminated. The Temporary Joint Venture shall not be liable for any costs incurred due to causes not attributable to it.
TÉRMINOS Y CONDICIONES PARA EL SUMINISTROS DE TEST PCR PARA EL DIAGNÓSTICO DEL COVID-19, ANTIGENOS Y ANTICUERPOS DE LA ENFERMEDAD

Los responsables de los servicios prestados en este sitio web y descritos en este documento son:

 

· Para los servicios prestados en los aeropuertos Josep Tarradellas Barcelona-El Prat, Reus y Girona-Costa Brava 

ARQUIMEA-IMEGEN 1, UTE, CIF: U67741033   Registered Office: Calle Margarita Salas, 10, 28919, de Leganés (Madrid). Email:[email protected]  Constituida por Arquimea Médical S.L.U, Cif: B87739587 e Instituto de Medicina Genómica S.L.U., Cif: B98165723. 

  • Para los servicios prestados en los aeropuertos César Manrique-Lanzarote, Fuerteventura, Gran Canaria, La Palma-Mazo, Tenerife Norte-Ciudad de la Laguna y Tenerife Sur
    • ARQUIMEA-IMEGEN 2, UTE, CIF:67741066 Domicilio Social: Calle Margarita Salas, 10, 28919, de Leganés (Madrid). Email: [email protected]  Constituida por Arquimea Médical S.L.U, Cif: B87739587 e Instituto de Medicina Genómica S.L.U., Cif: B98165723
  • Para los servicios prestados en los aeropuertos Adolfo Suárez Madrid-Barajas, Málaga, Sevilla y Jerez
    • ARQUIMEA-LABGENETICS, UTE, CIF: U67788489
Domicilio Social: Calle Margarita Salas, 10, 28919, de Leganés (Madrid). Email:  [email protected]  Constituida por Arquimea Médical S.L.U, Cif: B87739587 y Laboratorio de Genética Clínica, S.L.,Cif:  B83959833

 

En adelante nos referiremos a ellos como “la UTE”

 

Uso general de los servicios de Pruebas PCR, Pruebas Rápidas de Antígenos y Pruebas Rápidas de Anticuerpos (en adelante, los “Servicios”):

Declaraciones y garantías para la prestación de los Servicios:

·                     Que contrate la prestación de los Servicios de forma libre, legítima e informada, y que comprenda su procedimiento.

·                     Que los datos personales, información y hechos que se hayan puesto en contacto a la UTE para la prestación del servicio sean veraces y exactos.

·                     Que conozca el contenido y alcance de la toma de muestras y todo el proceso de realización de las pruebas: PCR, anticuerpos (test rápido) y antígenos (test rápido).

·                     Que las muestras de su cuerpo para la prestación de los Servicios sean única y exclusivamente suyas, han sido tomadas siguiendo las instrucciones del trabajador sanitario.

 

Al aceptar la Compra, el Cliente declara que conoce y acepta los siguientes términos y condiciones:

 

1.    Los servicios prestados por la UTE

Utilizando nuestro servicio, los usuarios del aeropuerto pueden someterse a las pruebas analíticas para diagnosticar la presencia de ARN viral (PCR) de COVID-19 en muestras de saliva o nasofaríngeas (PCR), prueba diagnóstica para la presencia de proteína viral (antígenos) de COVID-19 en muestras de saliva o nasofaríngeas, y pruebas serológicas que indican la reacción inmune del sujeto al virus causante de COVID-19 (anticuerpos bajo ELISA o casete de flujo lateral). Luego pueden obtener sus resultados el mismo día en que se toma la muestra.

2.      Citas

 

Para someterse a las pruebas, se puede reservar una cita a través de la página web www.flycovidtestcenter.com  o directamente en las instalaciones instaladas en el aeropuerto seleccionado.

En algunos momentos, la hora de la cita puede ser aproximada debido al alto flujo de personas sometidas a pruebas en nuestros centros.

3.    Los resultados de los servicios

Para las pruebas rápidas de antígenos o anticuerpos, los resultados estarán disponibles en 15-20 minutos y los resultados de las pruebas PCR estarán disponibles en menos de 12 horas*.

 

*12 horas es un período estimado para los resultados y puede variar dependiendo del volumen de pruebas en el aeropuerto / centro y de los posibles incidentes sobre los que la UTE no tiene control.

4.    Pago por los servicios

Cuando las citas se reserven con antelación, el pago se realizará con tarjeta a través de la página web www.flycovidtestcenter.com.

Si el Cliente acude directamente a las instalaciones establecidas en el aeropuerto seleccionado, los pagos se pueden realizar con tarjeta y en efectivo.

 

5.      Cambios y reembolsos

·      Reembolsos y cambios

En ningún caso será reembolsable el precio del servicio. En caso de errores exclusivamente imputables a la prestación del servicio, el Cliente podrá concertar una nueva cita sin coste alguno antes del 31 de diciembre de 2022 y con al menos 48 horas de antelación a la nueva fecha de cita.

·      Cancelaciones

El servicio contratado puede ser cancelado hasta 48 horas antes de la cita. La cancelación del servicio contratado no dará derecho a reembolso; puede modificar su cita hasta el 31 de diciembre de 2022. Si el Cliente cancela con menos de 48 horas de antelación, no se reembolsará el importe del servicio contratado y no tendrá derecho a la modificación de la cita.

·      Desistimiento

Al pagar el servicio contratado renuncia al derecho de desistimiento y podrá acogerse a lo dispuesto en el apartado anterior “Cancelaciones”, para lo cual da su consentimiento expreso a la renuncia al derecho de desistimiento.

 

6.      Responsabilidad por daños y perjuicios

Si, debido a causas no atribuibles a la UTE, no es posible ejecutar con éxito el servicio, las partes se esforzarán por encontrar soluciones alternativas; de lo contrario, se dará por finalizado.

La UTE no será responsable de ningún coste generado por causas no imputables a la misma.

Colectivos con derecho a descuento.

 

Los trabajadores de las compañías con quien Fly Covid Test Center tenga un acuerdo comercial para la aplicación de descuentos suscrito en la fecha de la compra de cualquiera de las pruebas analíticas ofertadas por Fly Covid Test Center (en adelante, los “Trabajadores con Derecho a Descuento”), podrán beneficiarse de un descuento del 15% aplicable sobre el precio final en cada una de las pruebas relativas a los Servicios (en adelante, el “Descuento”).

 

Los Trabajadores con Derecho a Descuento deberán acreditar su identidad y pertenencia a la compañía con quien Fly Covid Test Center tenga un acuerdo comercial de descuento (en adelante, la/s “Empresa/s Beneficiaria/s*”) en el momento de personarse en el establecimiento para someterse a cualquiera de las pruebas analíticas. Para lo anterior, el Trabajador con Derecho a Descuento deberá presentar, además de su DNI/pasaporte, su tarjeta/certificado de pertenencia a la Empresa Beneficiaria que lo acredite como tal. En caso de que el Trabajador con Derecho a Descuento no acredite su identidad y pertenencia a la Empresa Beneficiaria de acuerdo con lo anterior, se procederá a la devolución del importe pagado con el derecho a Descuento y, para someterse a cualquiera de los Servicios deberá abonar el precio normal del mismo sin Descuento.

 

Los acompañantes del Trabajador con Derecho a Descuento podrán beneficiarse del Descuento sobre el precio final en cada una de las pruebas ofertadas por Fly Covid Test Center, siempre y cuando el Trabajador con Derecho a Descuento, acumulativamente: (i) los acompañe personalmente, (ii) acredite su identidad en la forma descrita en el apartado precedente, y (iii) haya contratado y por tanto se someta también a cualquiera de las pruebas analíticas ofertadas por Fly Covid Test Center.

 

 

En caso de que el Trabajador con Derecho a Descuento no se someta a ninguno de los Servicios, aunque sus acompañantes sí lo hagan, no se les aplicará el Descuento a estos últimos.